Wednesday, November 07, 2007

Location. Location. Location

The LA Times reports (free registration required) how Google maps are finding their way to gas pumps in a deal with Gilbarco Veeder-Root. It's only one small deal in among many in the emerging local search space, but it reminded me of something I learned as an eCommerce consultant in the late '90's.

When I worked at AppNet, I had the honor of working with John Cross, former CIO of then British Petroleum (now just BP). He was such a fine gentleman to work with. He pointed out that one of BP's biggest assets was its real-estate. If I recall correctly, at the time (around 1997), both BP and Shell each had more locations than MacDonalds, something like 20,000 to 30,000 stores each. As they began to see themselves as more than an oil company, they took advantage of their real estate to add retail outlets where you could buy high-margin "stuff" like pop, candy and other little necessities of life. If handled well, they could make more profit on the retail than at the pump.

Now they're equally in a position to leverage local search to their advantage. This assumes people figure out how to monetize local search adequately, mind you.

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